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Schedule and hours

Two places about time. Schedule — your lessons for the next two weeks or as a week, with the free windows between them. Settings → Schedule and lessons — the hours students can book in, exceptions, calendars and booking rules.

Top of the schedule

The view switch and the schedule’s buttons

Lessons where you are the student are in the schedule too: a person has one set of hours.

Requests

A lesson request above the schedule

Above either view is whatever waits for your answer: a lesson request (when, with whom, the time to answer by before it expires) with “Confirm”, “Another time…” and “Decline”; a weekly series stopped by a clock change, with “Got it”; a student’s payment claim with “Review” (to the student’s page).

List

The list of days

The next two weeks as a list of days. Days with lessons always show; once hours are set, the whole first week shows, empty days included.

Until hours are set, the top of the list says students cannot see your free time, with a link to “Set hours”.

The list on a phone

Week

The week as a grid

On a phone the week is a list of days with their lessons and a “+” by each day for a new one.

Weekly hours

The weekly schedule, still empty

Settings → Schedule and lessons, the “Weekly schedule” block. At the top, the hours a week and your time zone. Students see and can book only these hours, in 30-minute slots at :00 and :30; you yourself may place a lesson any time.

Working days switched on

Drawing hours on the bar

To the right of each day is a bar of the day from 00 to 24, and hours can simply be drawn on it:

Dragging along Saturday’s bar
Hours added on the bar

Everything snaps to the half-hour. Blocks that overlap or touch merge into one. The time lists on the left show the same at once, and you can adjust the minutes with them from the keyboard. After drawing, press “Save”.

Drawing on a day that is switched off switches it on.

On a phone the bar sits under the day’s hours and works the same way with a finger.

Hours on a phone

Exceptions

The “Exceptions” block

Dates that differ from the usual week: a holiday, a busy day, an opened Saturday. “Exception”:

A new exception
  1. Not working or Extra hours;
  2. the dates “From” and “To” (for one day, just the first);
  3. whole day or Some hours with the times;
  4. a Note if you like — and “Add”.

If lessons already sit in the closed time: “There are lessons at this time” with the list; “Close and cancel” cancels them. Exceptions made on the week grid half an hour at a time are gathered here into one row (“1–5 Oct, not working”); the bin removes the whole exception.

Calendars

The “Calendars” block

My lessons → my calendar

The Google, Apple and Outlook buttons — “Subscribe” in one tap. After that every confirmed lesson shows up in your calendar by itself, moves and cancellations included. Once your calendar reads the subscription, it says “Subscribed” and when it last read it. “Link, manually” — the link itself, to add by hand, and “Make a new link (the old one stops working)”.

Other calendars → busy time

Your other calendars, from which Memova takes only busy time: when it is busy there, that time is not offered to students here. Event names are not kept. “Connect a calendar” → pick Google, Apple or Outlook (where to find the link is said under it) → iCal address and a name → “Add”. By each calendar: how many busy intervals and when it was updated, “Update now” and a bin; if a calendar cannot be read, the reason is in red.

Booking rules

The “Booking rules” block

The rules are saved by their own “Save” button under them.

Questions

Students cannot book.
Most often no hours are set, or they were not saved. Check “Weekly schedule” and press “Save”; then whether “Book at least” or another calendar closes the time.
Why can I not set a lesson at 10:15?
Lessons start only at :00 and :30 — which is why the bar snaps to the half-hour.
A lesson did not show up in Google Calendar at once.
Google re-reads subscriptions every few hours. The “Add to calendar” button by a lesson adds it at once.
I am travelling to another time zone.
Your hours follow your time zone: Settings → Study plan → Time zone. Change it there and lessons show at the new time.

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